Privacy Policy for ApnaGehna

Last updated: 16/11/2024

At ApnaGehna, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card details and billing address (processed securely through our payment gateway).
• Account Information: Username and password if you create an account.
• Order Information: Details of products purchased, including any preferences or customizations.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing Communications: To send you promotional materials, newsletters, review reminders or special offers (you can opt out at any time).
• Improving Our Services: To analyze customer behavior and preferences to enhance our website and offerings.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) to perform services on our behalf.
• Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@apnagehna.in
• Phone: +91 96464 82483
• Address: Rajpura, Punjab, India – 140401